When Promotions Break at Peak Volume: Jordan's Story

https://www.bookmark-step.win/when-maria-watched-conversions-slip-away-a-checkout-story-about-speed-and-sandbox-illusions

Jordan was the CTO at a 500-store retailer that had grown from a regional chain into a national brand. Promotions were central to the business - seasonal discounts, targeted coupons, and bundled offers drove foot traffic and online conversion