Voice AI sometimes misses the mark because it mishears or misunderstands...
https://www.livebinders.com/b/3725889?tabid=5b10b122-e8bc-cdc1-e3cf-6f9708627bee
Voice AI sometimes misses the mark because it mishears or misunderstands details like order numbers. A simple way to catch errors is having the system “read back” order IDs before finalizing