Voice AI sometimes gives wrong answers because it mishears or guesses too much....

https://eduardosnicechat.publishlane.com/posts/what-should-the-ai-disclosure-line-sound-like-on-a-phone-greeting

Voice AI sometimes gives wrong answers because it mishears or guesses too much. A practical way to catch errors early is using readbacks—for example, having the system repeat back order IDs before finalizing them