After testing AI platforms for years, I’ve seen real progress in customer...

https://padlet.com/melissamayer31ouxqm/bookmarks-s024fqsyb2gjymmnatwp/wish/mDRxWBD38VvLQjb1

After testing AI platforms for years, I’ve seen real progress in customer service automation. By 2026, some tools can assist agents on 70% of tickets within a week of setup—cutting resolution times and agent burnout